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Privacy Policy

Soontact Packaging Machinery Co., Ltd.

Effective Date: February 1, 2026


Introduction

Soontact Packaging Machinery Co., Ltd. ("Soontact," "we," "us," or "our") respects your privacy and is committed to protecting personal information you share with us. The Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website soontact.com or engage with our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

  • Submit inquiry forms or request quotations
  • Subscribe to our newsletter
  • Contact us via email, phone, or other communication channels
  • Register for an account on our website
  • Place orders for packaging machinery or services

Collected information may include your name, company name, job title, email address, phone number, shipping and billing addresses, and details about your packaging requirements.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address and geographic location
  • Browser type and operating system
  • Pages viewed and time spent on our website
  • Referring website addresses
  • Device identifiers

We use cookies and similar tracking technologies to collect such information. You can control cookie preferences through your browser settings.

How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide customer support
  • Process orders and deliver products and services
  • Send technical documentation, product updates, and marketing communications
  • Improve our website, products, and services
  • Analyze website traffic and user behavior
  • Comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist with website hosting, payment processing, shipping, and marketing services
  • Business Partners: Distributors or agents involved in fulfilling your orders
  • Legal Requirements: Government authorities or law enforcement when required by law or to protect our legal rights

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in the Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Objecting to or restricting certain processing activities
  • Withdrawing consent where processing is based on consent
  • Requesting data portability

To exercise your rights, contact us using the information provided below.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including China, where our headquarters are located. We take appropriate measures to ensure your information receives adequate protection in accordance with applicable data protection laws.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to the Privacy Policy

We may update the Privacy Policy from time to time. Changes will be posted on the page with an updated effective date. We encourage you to review the Privacy Policy periodically.

Contact Us

If you have questions or concerns about the Privacy Policy or our data practices, please contact us:

Soontact Packaging Machinery Co., Ltd.

Email: jayce@soontact.com

Address: No. 1, Industrial Avenue East, Industrial Park, Chen Village Town, Shunde District, Foshan City, GuangDong Province, China

Soontact provides complete flow packing solutions for manufacturers worldwide. Contact our packaging engineers to discuss your specific products, production volumes, and packaging material requirements.

We offer machine demonstrations, application testing, and detailed proposals that address your particular operational needs.
Get Your Custom Packaging Solution
Tell us about your product and production needs. Our engineers will recommend the right machine configuration for your application.